© 2017 by Midtown Hair Company. Proudly created with Wix.com

Attention Color Clients: Upon booking color services we may call you to confirm services to ensure proper timing allotment. Thank you.

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Reservation Policies

 

Appointment Reservations:

 

          The Midtown Team makes every effort to keep our appointments running on time and we ask our guest to please do the same for their optimum experience. Please arrive 5 minutes before your reservation so we can prepare you for your appointment with a complementary beverage.

 

Late or No Show Appointments:

 

          We do our best to accommodate late arrivals but the number of clients we can serve each day is limited and this may result in a forfeit appointment. If you cannot attend your appointment please call us as far in advance as possible. Clients who fail to call 8 hours in advance to cancel their reservation or fail to show up for their haircut appointment are considered a "No Show" and will be charged a fee   Clients who fail to call 24 hours prior to their color appointments are considered a “No Show” and will be charged a fee. We recognize our clients have busy, unpredictable schedules, however in the event that there is a second “No Show” event, payment for services will be required at the time an appointment is made.

 

           All clients are allowed one no show due to busy schedules.  After your first missed appointment there will be a fee of 50% of your missed services. 

 

Gratuities:

 

          Gratuities are not included in our service prices and are entirely up to the discretion of the client who is completely satisfied with their service. Typical gratitude range from 15-25% of the total cost of services. Consideration of our guest’s individual preferences and level of satisfaction is encouraged when determining gratuities. We do ask that if you plan to gift your stylist a gratuity that you please do so in cash.

 

Payment Policy:

 

          We accept Visa, Mastercard, Discover, American Express and cash.

Giftcards:

 

Giftcards are available for purchase in-salon.