Reservation Policies


Appointment Reservations:


          The Midtown Team makes every effort to keep our appointments running on time and we ask our guest to please do the same for their optimum experience. Please arrive 5 minutes before your reservation so we can prepare you for your appointment with a complementary beverage.


Late or No Show Appointments:


          We do our best to accommodate late arrivals but the number of clients we can serve each day is limited and this may result in a forfeit appointment. If you cannot attend your appointment please call us as far in advance as possible. Clients who fail to call 24 hours in advance to cancel their reservation or fail to show up for their haircut appointment are considered a "No Show" and will be charged a fee of 50% of the scheduled services. We recognize our clients have busy, unpredictable schedules, however in the event that there is a second “No Show” event, payment for services will be required at the time an appointment is made.


           All clients are allowed one no show due to busy schedules.  




          Gratuities are not included in our service prices and are entirely up to the discretion of the client who is completely satisfied with their service. Typical gratitude range from 15-25% of the total cost of services. Consideration of our guest’s individual preferences and level of satisfaction is encouraged when determining gratuities. We do ask that if you plan to gift your stylist a gratuity that you please do so in cash.


Payment Policy:


          We accept Visa, Mastercard, Discover, American Express and cash.

Gift certificates:


Gift certificates are available for purchase in-salon.

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