Reservation Policies

 

Appointment Reservations:

 

          The Midtown Team makes every effort to keep our appointments running on time and we ask our guest to please do the same for their optimum experience. Please arrive 5 minutes before your reservation so we can prepare you for your appointment. We require new guest and specialty services to pay a 50% deposit of estimated service to reserve your appointment.

Cancellation Policy:

Please notify the salon a minimum of 24 hours in advance should you need to cancel or reschedule your appointment to avoid a 50% charge. All no show appointments will be charged full value.

You can cancel or change your booking online in My Booking History up to 24 hours in advance of your visit with no extra charge. However if you fail to adhere to the cancellation policy as stated under the terms and conditions the business has the right to charge you the balance of your booking amount left to pay in the salon by way of your online payment method.

Prices are guideline only and can vary depending on the staff member and the service performed.

See below for the privacy policy:

https://midtownhaircompany.phorest.me/book/phorest_privacy

Covid Update:

An automated  Wellness, Sanitation and Safety Fee will be applied at check out of $3.75

Gratuities:

 

          Gratuities are not included in our service prices and are entirely up to the discretion of the client who is completely satisfied with their service. Typical gratuities range from 15-30% of the total cost of services. Consideration of our guest’s individual preferences and level of satisfaction is encouraged when determining gratuities. We do ask that if you plan to gift your stylist a gratuity that you please do so in cash or with our automated tipping software called Tippy.

 

Payment Policy:

 

          We accept Visa, Mastercard, Discover, American Express and cash.

Gift certificates:

 

Gift certificates are available for purchase in-salon or online.

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